Zendesk is a service-first CRM company with support, sales, and customer engagement products designed to improve customer relationships.

Founded in 2007 in Copenhagen, Zendesk is headquartered in San Francisco and has grown up with and served many of the top unicorns of our generation including AirBnB, Uber, Lyft, Shopify, Slack and Zoom. We continue to be a critical tool for thousands of the top startups through our dedicated Zendesk for Startups program.

Why work with us

The best customer experiences are built with Zendesk

Smart businesses understand the importance of infusing customer service into everything they do. Zendesk is the only CRM company to come from a customer service background. We build support, sales, and customer engagement products to give companies of all sizes the ability to deliver a transparent, responsive, and empowering customer experience.

• Powerfully easy Zendesk takes on the complexity in customer experience so businesses are empowered to focus on their customers and quickly adapt to meet changing customer needs.
• Open and flexible Zendesk has an open, flexible architecture built on the public cloud that makes it fast and easy for customers to build and deploy the best customer experiences.
• Grounded in customer experience Zendesk comes from CX roots, which makes us experts in helping companies deliver great customer experiences.
• Data-rich Zendesk helps customers harness and make sense of their data in order to improve the entire customer experience.
• Best Total Cost of Ownership Zendesk delivers the best cost of ownership and fastest time to value for teams of any size.